How to update your accreditation – EzLicence Support

This will be useful if:

You are a Driving Instructor User of the EzLicence booking platform.

You are trying to:

Update your accreditation documents.

Overview:

It is important to keep the accreditation documents on your EzLicence profile up to date. These accreditation documents include:

Driver’s Licence
Driving Instructor’s Licence
Working With Children / Blue Card

As soon as one of these documents expire, your calendar will be closed to all bookings and appear as booked out to learners until we receive a copy of your updated accreditation document

To ensure you have ample time to update any documents that are coming up for expiry, EzLicence will send you a series of reminder emails which you will receive:

90 days before expiry
60 days before expiry
30 days before expiry
14 days before expiry

You can submit your accreditation document(s) to us in a few quick steps. Ahead of submitting, please note the document requirements:

Image must be clear, with all edges included
Image must be in colour
Image must be in .png or .jpg format
Image must be at least of 500 pixels wide

How to update your accreditations

Step 1.

Step 2.

On your Dashboard, find the menu and select Verifications.

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Step 3.

From the Verifications page, select the ↑submit new document button next to the item you wish to update.

Step 4.

You will then need to upload a photo of your new document, each document will have different requirements.

Step 5.

Once you have uploaded your photo, please enter the Expiration Date.

Step 6.

Once complete, click the Submit For Review button.

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Important

Once completed, it will come to our team for review. Once verified, the document will be approved and your calendar will be opened.

If you have received an INTERIM licence, you can submit this in the same way. Our team will temporarily extend your calendar until you receive your new document. When you do, please update it in the same way.

If you need any help, please submit a request