How to delivering a positive lesson experience

This will be useful if: 

You are a Driving Instructor User of the EzLicence booking platform.

You are trying to: 

Improve your business by ensuring you are delivering a positive learner experience.

Overview:

Want to deliver the best possible experience for your learners? We’ve spoken with our most successful instructor partners to bring you their top tips for delivering excellent driving lessons and having happy learners.

Punctuality

The number one tip by highly successful driving instructors is to turn up on time for bookings and if you are running late, for example, due to traffic or other unforeseen events, early communication to the learner is critical and advise them of your expected arrival time. 

Communicate 

It is important to have open communication with your learners both before and during the booking. 

During the booking, offer constructive feedback to your learner using positive language. This will encourage them to learn and grow as a driver.

Seek feedback

The best instructors are always looking for ways to improve their teaching methods.  One way to do this is to ask your learners for feedback. Gaining this type of feedback will help you process it quickly and make necessary improvements. 

Request a review 

Each learner who has completed driving lessons with you is able to provide a review. Encourage your learners to provide a review of your teaching by asking them at the end of their first lesson. Our support article can assist them in completing the review process.  

Code of Conduct

The EzLicence Driving Instructor Code of Conduct sets a framework for professionalism across our network. Understanding and adhering to the Code of Conduct will ensure you are presenting yourself and representing EzLicence in the best possible way. 

If you have any questions about this, or would like to chat further about how to improve your rating, please contact us.